Before sending in your orthotics for an adjustment, please check the following first:

 Are your shoes worn or stretched?
Replace your shoes and test. Remove any arch support in insoles (see below).

 Do you feel like you are coming out of the shoe?
Wear the orthotic between the hosiery or sock and foot to keep orthotic in proper position.

 Have your feet suddenly started bothering you in certain shoes?
Remove the shoe's insoles and cut out the parts that may be interfering in the proper positioning of the orthotic or replace insole with flat cushioning insole.

 Do you have the orthotics in the correct shoe?
Little dimple always goes to the outside.

 Complete the adjustment form and mail with your orthotics to our lab. We have found the US Postal Service Priority Mail with delivery confirmation to be the least expensive shipping. Try their online shipping site at www.usps.com.

Open and print adjustment form: PDF format (requires Adobe Acrobat Reader)

 Complete the adjustment form and send it along with your orthotics to our lab at:
Custom Orthotics Inc. 5035 Florence Street, Oakwood, GA 30566

NOTE: The adjustment form can be used only for Platinum Series orthotics.